@article {Stick2019,
title = {Stick or switch? Consumer switching in 14 retail markets across Europe },
year = {2019},
url = {https://www.esri.ie/publications/stick-or-switch-consumer-switching-in-14-retail-markets-across-europe},
author = {Harold, Jason and Cullinan, John and Lyons, Seán},
journal = {ESRI Research Bulletin 201912},
}