@article {Who2023,
title = {Who Switches and Why? A Diagnostic Survey of Retail Financial Services in Ireland},
year = {2023},
url = {https://www.esri.ie/publications/who-switches-and-why-a-diagnostic-survey-of-retail-financial-services-in-ireland},
author = {McGowan, Féidhlim and Papadopoulos, Alexandros and Lunn, Pete},
journal = {ESRI Working Paper 748},
}