An Overview of Civil Service Computerisation, 1960-1990

TABLE OF CONTENTS:

Acknowledgements

Notes to Reader

General Summary

Chapter

1 Introduction

2 The Evolution of Computerisation in the Public Service

3 Systems, Infrastructure and Expenditure

4 Organisation and Management

5 Staffing and the Retention of Skills

6 The User

7 Education, Training and Development

8 Review and Conclusions

Appendices

Bibliography (Appendix J)