ESRI Survey and Statistical Report Series

Public understanding and perceptions of the COVID-19 Test-and-Trace system

This report has been peer reviewed prior to publication. The authors are solely responsible for the content and the views expressed.

August 26, 2020
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Almost half of people do not know that calling their GP to discuss symptoms of COVID-19 is free, according to new ESRI research, and over one third think they could be charged for a test. These wrongly perceived costs could deter or delay people from arranging a test if they experience symptoms.